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Re: [Circulation] Circulation Digest, Vol 5, Issue 2

JG
Julie Gallardo
Mon, May 1, 2017 2:46 PM

Hi Janae,

Monrovia Library doesn't have a guest pass per say but we do have Computer Only cards that we provide to patrons who do not meet the address verification requirements. Patrons are able to take advantage of our eBooks and all other online resources with this card. Most patrons we issue these cards to are really only interested in using the computers.  For patrons that want a library card to checkout material, but don't have proof of address,  we go ahead and issue a computer only card and send them an Address Verification Post Card that they need to bring in order to change their card status to a Full Use card.  This generally works for our Library.

Hope this helps.

Julie Gallardo
Management Analyst
City of Monrovia
Department of Public Services |Library Division
321 South Myrtle Avenue
Monrovia, CA 91016
(626)256-8257
http://www.cityofmonrovia.org/library

-----Original Message-----
From: Circulation [mailto:circulation-bounces@listserv.cla-net.org] On Behalf Of circulation-request@listserv.cla-net.org
Sent: Friday, April 28, 2017 11:07 AM
To: circulation@listserv.cla-net.org
Subject: Circulation Digest, Vol 5, Issue 2

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Today's Topics:

  1. Courtesy library cards (no proof of address) (Kambestad, Janae)

Message: 1
Date: Fri, 28 Apr 2017 18:05:46 +0000
From: "Kambestad, Janae" JKambestad@burbankca.gov
To: "circulation@listserv.cla-net.org"
circulation@listserv.cla-net.org
Subject: [Circulation] Courtesy library cards (no proof of address)
Message-ID: 1bdce0a6a1494028b4ca7413bb2d4c89@CHWEX02.COB.GOV
Content-Type: text/plain; charset="us-ascii"

Hello,

I am wondering if your library offers something like a courtesy card. Basically, if you require proof of address to get a library card, but a patron does not have that, is there an option for them to get a card that allows limited checkouts? We are interested in offering something like this especially for patrons who have no address because we do not want to deny them services and our local homeless outreach is no longer providing mail services which is what we relied on before (it will also benefit patrons who simply forgot to bring proof of address because they can still check out items that day).

If you do offer something similar, please answer the following questions:

  •     What is the limit of checkouts a patron may have with this card?
    
  •     Are they allowed to check out everything or are there certain items they cannot check out?
    
  •     Can they also access ebooks and databases?
    
  •     Does the card expire? If so, how often and can it be renewed?
    

Many thanks,

Janae Kambestad
Circulation Supervisor
Burbank Public Library
110 N Glenoaks Blvd
Burbank CA 91502
818-238-5550

www.burbanklibrary.comhttp://www.burbanklibrary.com/

[Description: Home]

Hi Janae, Monrovia Library doesn't have a guest pass per say but we do have Computer Only cards that we provide to patrons who do not meet the address verification requirements. Patrons are able to take advantage of our eBooks and all other online resources with this card. Most patrons we issue these cards to are really only interested in using the computers. For patrons that want a library card to checkout material, but don't have proof of address, we go ahead and issue a computer only card and send them an Address Verification Post Card that they need to bring in order to change their card status to a Full Use card. This generally works for our Library. Hope this helps. Julie Gallardo Management Analyst City of Monrovia Department of Public Services |Library Division 321 South Myrtle Avenue Monrovia, CA 91016 (626)256-8257 http://www.cityofmonrovia.org/library -----Original Message----- From: Circulation [mailto:circulation-bounces@listserv.cla-net.org] On Behalf Of circulation-request@listserv.cla-net.org Sent: Friday, April 28, 2017 11:07 AM To: circulation@listserv.cla-net.org Subject: Circulation Digest, Vol 5, Issue 2 Send Circulation mailing list submissions to circulation@listserv.cla-net.org To subscribe or unsubscribe via the World Wide Web, visit http://listserv.cla-net.org/mailman/listinfo/circulation_listserv.cla-net.org or, via email, send a message with subject or body 'help' to circulation-request@listserv.cla-net.org You can reach the person managing the list at circulation-owner@listserv.cla-net.org When replying, please edit your Subject line so it is more specific than "Re: Contents of Circulation digest..." Today's Topics: 1. Courtesy library cards (no proof of address) (Kambestad, Janae) ---------------------------------------------------------------------- Message: 1 Date: Fri, 28 Apr 2017 18:05:46 +0000 From: "Kambestad, Janae" <JKambestad@burbankca.gov> To: "circulation@listserv.cla-net.org" <circulation@listserv.cla-net.org> Subject: [Circulation] Courtesy library cards (no proof of address) Message-ID: <1bdce0a6a1494028b4ca7413bb2d4c89@CHWEX02.COB.GOV> Content-Type: text/plain; charset="us-ascii" Hello, I am wondering if your library offers something like a courtesy card. Basically, if you require proof of address to get a library card, but a patron does not have that, is there an option for them to get a card that allows limited checkouts? We are interested in offering something like this especially for patrons who have no address because we do not want to deny them services and our local homeless outreach is no longer providing mail services which is what we relied on before (it will also benefit patrons who simply forgot to bring proof of address because they can still check out items that day). If you do offer something similar, please answer the following questions: * What is the limit of checkouts a patron may have with this card? * Are they allowed to check out everything or are there certain items they cannot check out? * Can they also access ebooks and databases? * Does the card expire? If so, how often and can it be renewed? Many thanks, Janae Kambestad Circulation Supervisor Burbank Public Library 110 N Glenoaks Blvd Burbank CA 91502 818-238-5550 www.burbanklibrary.com<http://www.burbanklibrary.com/> [Description: Home]