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Re: [Circulation] Online library card application

BK
Brailey, Kristin
Fri, Sep 30, 2016 11:17 PM

Hi Jenn,
We have opted against the online registration since we have certain requirements for issuance of a card (showing valid ID, proof of current address in the state of CA, etc.). It feels unhelpful and inefficient to allow patrons to register at home, but then still face obstacles when coming to the library. They may print their application, in advance, but that's it.  We might reconsider this in the future for our patrons only interested in our online services, like Overdrive, and issue them Tech-Only cards.
Our internet consent for adults is done upon logging in to our computers. For juveniles, we require that the parent sign consent and that is on the backside of our juvenile applications.
Sorry, I can't provide any solutions, but I wanted to at least reply and let you know what we do here.
Kristin Brailey
Acting Circulation Supervisor
Paul A. Biane Library, Rancho Cucamonga
kristin.brailey@cityofrc.us

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Sent: Friday, September 30, 2016 9:00 AM
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Subject: Circulation Digest, Vol 1, Issue 4

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Today's Topics:

  1. Online library card application (Jennifer Johnson)

Message: 1
Date: Fri, 30 Sep 2016 02:16:20 +0000
From: Jennifer Johnson Jennifer.Johnson@carlsbadca.gov
To: "Circulation@listserv.cla-net.org"
Circulation@listserv.cla-net.org
Subject: [Circulation] Online library card application
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BN3PR0501MB16188C0867C3BFDAD596A138E8C10@BN3PR0501MB1618.namprd05.prod.outlook.com

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Hi,

How many of you all have an online library card application that is available off site?  Do you have them accept an agreement before they are able to apply?  Do you bundle up your internet agreement with that or not?  What about minors?  Do you still have them sign something in person?

We have an online card application, but they still have to fill out most of a paper application in person, which seems a waste of time and resources.  I'm working on a solution.

I look forward to your replies.

Thank you!
Jenn

[Library logo email 131 pixels 3-11-14]

Jenn Johnson
Lead Librarian
Circulation
City of Carlsbad
1775 Dove Lane
Carlsbad, CA 92011
www.carlsbadlibrary.orghttp://www.carlsbadlibrary.org/

760-602-2059 or 760-434-2888| 760-602-7942 fax | Jennifer.johnson@carlsbadca.govmailto:Jennifer.johnson@carlsbadca.gov

Hi Jenn, We have opted against the online registration since we have certain requirements for issuance of a card (showing valid ID, proof of current address in the state of CA, etc.). It feels unhelpful and inefficient to allow patrons to register at home, but then still face obstacles when coming to the library. They may print their application, in advance, but that's it. We might reconsider this in the future for our patrons only interested in our online services, like Overdrive, and issue them Tech-Only cards. Our internet consent for adults is done upon logging in to our computers. For juveniles, we require that the parent sign consent and that is on the backside of our juvenile applications. Sorry, I can't provide any solutions, but I wanted to at least reply and let you know what we do here. Kristin Brailey Acting Circulation Supervisor Paul A. Biane Library, Rancho Cucamonga kristin.brailey@cityofrc.us -----Original Message----- From: Circulation [mailto:circulation-bounces@listserv.cla-net.org] On Behalf Of circulation-request@listserv.cla-net.org Sent: Friday, September 30, 2016 9:00 AM To: circulation@listserv.cla-net.org Subject: Circulation Digest, Vol 1, Issue 4 Send Circulation mailing list submissions to circulation@listserv.cla-net.org To subscribe or unsubscribe via the World Wide Web, visit http://listserv.cla-net.org/mailman/listinfo/circulation_listserv.cla-net.org or, via email, send a message with subject or body 'help' to circulation-request@listserv.cla-net.org You can reach the person managing the list at circulation-owner@listserv.cla-net.org When replying, please edit your Subject line so it is more specific than "Re: Contents of Circulation digest..." Today's Topics: 1. Online library card application (Jennifer Johnson) ---------------------------------------------------------------------- Message: 1 Date: Fri, 30 Sep 2016 02:16:20 +0000 From: Jennifer Johnson <Jennifer.Johnson@carlsbadca.gov> To: "Circulation@listserv.cla-net.org" <Circulation@listserv.cla-net.org> Subject: [Circulation] Online library card application Message-ID: <BN3PR0501MB16188C0867C3BFDAD596A138E8C10@BN3PR0501MB1618.namprd05.prod.outlook.com> Content-Type: text/plain; charset="us-ascii" Hi, How many of you all have an online library card application that is available off site? Do you have them accept an agreement before they are able to apply? Do you bundle up your internet agreement with that or not? What about minors? Do you still have them sign something in person? We have an online card application, but they still have to fill out most of a paper application in person, which seems a waste of time and resources. I'm working on a solution. I look forward to your replies. Thank you! Jenn [Library logo email 131 pixels 3-11-14] Jenn Johnson Lead Librarian Circulation City of Carlsbad 1775 Dove Lane Carlsbad, CA 92011 www.carlsbadlibrary.org<http://www.carlsbadlibrary.org/> 760-602-2059 or 760-434-2888| 760-602-7942 fax | Jennifer.johnson@carlsbadca.gov<mailto:Jennifer.johnson@carlsbadca.gov>