Hello, We're looking into whether we should renew a patron's privilege by phone or not. If your library system does renew the privilege by phone, do you require anything from the patron? Do they need to have all their fines and fees paid? Thank you Jenn [Library logo email 131 pixels 3-11-14] Jenn Johnson Lead Librarian Circulation City of Carlsbad 1775 Dove Lane Carlsbad, CA 92011 www.carlsbadlibrary.org<http://www.carlsbadlibrary.org/> 760-602-2059 or 760-434-2888| 760-602-7942 fax | Jennifer.johnson@carlsbadca.gov<mailto:Jennifer.johnson@carlsbadca.gov>